Mekko Market & Cafe

Terms & Conditions

Flower Bag

At Mekko Market & Cafe Adelaide, our goal is to make sure your experience is as good as possible. Please read carefully our terms and conditions below:

       IMPORTANT READ:

Mekko started as a love for sustainable fashion. It’s a new way of selling your preloved clothes and we get over 3000+ garments through our doors each week.

 

Some of the items might accidentally travel from one stall to another and the staff will do their best to return everything back to their original stall. This doesn't mean these items won't be on sale. As long as they are in store, customers are able to buy them.

Stall holders will get 10 x complimentary security tags at the start of the rack rental and we strongly advise you to use them. If you require more you can rent them for $0.25 per security tag. Please do not leave expensive handbags and shoes on your racks. We have a locked cabinet for these items and it can be booked for 6 days (complimentary rental, 25% commission applies). Please note all items that are brought in the store to sell, are at stall holder's own risk.

 

It’s important to know that even though we do our best that your clothes are safe with us, Mekko Market takes no responsibility if an item is lost/stolen or if there is a fire, water damage or other factors undependable on us.

  • Payment in full must be made at the time of booking the rack. Rack rentals cancelled less than 14 days prior the rental week commencing are non-refundable.

  • If a stall holder wants to withdraw clothes from sale or cancel the rack rental during the rental period, no refunds are issued for unused days.

  • We have a strict no return/exchange policy. It is the shoppers responsibility to inspect the item/authenticate a designer item before purchasing it

  • No swimwear/underwear unless new with tags

  • Mekko Market reserves the right to change these terms and conditions at any time.

*We cannot guarantee the authenticity of items in store, therefore if you want to bring any designer items for sale, we strongly advise you authenticate them before bringing them in. If staff suspects an item is claimed to be genuine, and it cannot be proven, we reserve the right to withdraw the item from sale. We offer no refunds/exchanges for our shoppers, so it is the shoppers responsibility to authenticate the item prior to purchasing it*

      BEFORE YOU START YOUR

      RACK RENTAL

  • SINGLE RACKS FIT UP TO 40-45 ITEMS + 5 PAIRS OF SHOES ON BOTTOM RAIL. ANY EXTRA MIGHT BE REMOVED WITHOUT NOTICE. NO BOXES ALLOWED ON SINGLE RACKS.

  • MEDIUM RACKS FIT UP TO MAXIMUM OF 60 ITEMS + 5 PAIRS OF SHOES

  • FAMILY RACKS FIT UP TO 100 ITEMS PLUS UP TO 5 PAIRS OF SHOES. IF YOU DON'T HAVE MANY SHOES TO SELL YOU ARE WELCOME TO BRING HANDBAGS/HATS ETC. INSTEAD. JEWELLERY IS ALSO FINE BUT PLACING THEM IN A BOX IS RECOMMENDED.

  • Make sure you wash your clothes before bringing the items for sale. No faulty items allowed.  We reserve the right to remove any items from sale that we believe to be dirty/faulty/unfit for sale.

  • When you book your stall, we will email you a link to an online app with your username and password. Here you will create your product sheets (price tags) that are barcoded. and you can either print the A4 sized paper sheet at home or you can pop in to Mekko and we can print them for you. This must be done at least a day prior of your rack rental starting as the clothes need to be price tagged at home.. Price tags are to be attached to the label of the garment located on the back neck with safety pins. You can find a package of 50 safety pins at Foodland, IGA & Drakes for apprx $3. If you require few extra safety pins when refilling your rack etc, we have some at our market. If you have shoes or handbags etc. attach the tags anywhere where they can be easily seen. With shoes, sticky tape works best.

  • PRICING GUIDELINE: $10 for t-shirts, $10-$15 for blouses, $15-$25 for dresses, $30-$40 for jackets/coats depending on brands. If brand new items with tags -70% of the original price is recommended.. This guideline is for brands like Seed, Witchery, Country Road and Zara etc. *For security reasons, please write a new tag if you want to change any prices*

  • STRICTLY NOTHING ON FLOORS OR UNDER THE RACKS for fire safety reasons, please. If anything is found placed on the floor they will be removed and can be claimed from behind the till. If unsure what this means, please talk to a member of staff.

      DURING YOUR RACK RENTAL

  • Please come in every few days to refill your rack. You can follow your sales through our online app. 

  • It is up to the stall holder to look after the rack (tidying up etc.)

  • If you want to discount your whole rack with a certain percentage, for example -30% off on all items for your last 2 days of rental, please do so via your Zellr account (via browser, not app) and please let us know by calling and we can place a discount signage on your rack. Please note these discounts carry on to your next rental automatically, and if you don't want to continue with the discount, you can change the discount percentage back to '0'. Please note only one discount percentage per booking is allowed.

  • If you only have few items you want to discount, we recommend you to print new price tags for the items you want to discount. Please note we don't accept any handwritten discounted price tags. If you wish, you can write for example 'was $50' with a texter next to the new price to make it more visible for shoppers that the item has been discounted.

      WHEN YOUR RACK RENTAL FINISHES

  • Racks needs to be emptied on the last day of the rental agreement finishing between 3-3.30pm. Please note if your rack rental is finishing on a public holiday, we close at 2pm and your rack needs to be collected then. In case the stall holder is unable to come and collect the items you must organize alternative ways for the clothes to be picked up. There is an additional charge of $20-$40 if the items are not picked on the day of your rack rental finishing and a staff member needs to pack your items. The fee will be automatically deducted from your sales. It is up to the stall holder to know the start and finish dates. If the clothes are not collected within 7 days of rack rental finishing they will become a property of Mekko Market & Café and will be disposed at our discretion.

  • Hangers are strictly to be left at the racks when finishing your rack rental.

  • When packing away your clothes please do so carefully by checking each price tag to make sure they belong to you. Also check the fitting room rack so that nothing is left behind.

  • If you hired security tags request a member of the staff to take them off before going through the gates.

  • We aim to pay the profits within 5-7 working days after your rack rental finishes to the stall holders nominated bank account. We take no responsibility if a stall holder has provided incorrect account details by mistake. STRICTLY NO CASH PAYMENTS.