Mekko Market & Cafe

Terms & Conditions..

At Mekko Market & Cafe Adelaide, our goal is to make sure your experience is as good as possible. Please read carefully our terms and conditions below:

       IMPORTANT READ:

Mekko started as a love for sustainable fashion. It’s a new way of selling your preloved clothes and we get over 3000+ garments through our doors each week.

 

Some of the items might accidentally travel from one stall to another and the staff will do their best to return everything back to their original stall. This doesn't mean these items won't be on sale. As long as they are in store, customers are able to buy them but we still recommend the use of security tags.

We will try and offer our stall holders 10 complimentary  security tags at the start of the rack rental (when available!) and if you require more you can rent them for $0.25 each.

 

It’s important to know that even though we do our best that your clothes are safe with us, Mekko Market takes no responsibility if an item is lost/stolen or if there is a fire, water damage or other factors undependable on us.

  • Payment in full must be made at the time of booking the rack. Rack rentals cancelled less than 14 days prior the rental week commencing are non-refundable.

  • If a stall holder wants to withdraw clothes from sale or cancel the rack rental during the rental period, no refunds are issued for unused days.

  • We have a strict no return/exchange policy.

  • Mekko Market reserves the right to change these terms and conditions at any time.

      BEFORE YOU START YOUR RACK RENTAL:

  • SINGLE RACKS FIT UP TO MAXIMUM OF 40 ITEMS ONLY + 5 PAIRS OF SHOES ON BOTTOM RAIL. ANY EXTRA WILL BE REMOVED WITHOUT NOTICE. NO BOXES ALLOWED ON SINGLE RACKS.

  • FAMILY RACKS FIT UP TO 100 ITEMS PLUS 20 PAIRS OF SHOES. IF YOU DON'T HAVE MANY SHOES TO SELL YOU ARE WELCOME TO BRING HANDBAGS/HATS ETC. INSTEAD. JEWELLERY IS ALSO FINE BUT PLACING THEM IN A BOX IS RECOMMENDED.

  • RAIL ONLY FIT UP TO MAXIMUM OF 50 ITEMS - NO SHOES.

  • Make sure you wash your clothes before bringing the items for sale. No faulty items allowed.  We reserve the right to remove any items from sale that we believe to be dirty/faulty/unfit for sale.

  • Fill your price tags with your rack number written on top and highlighted e.g ‘rack 7’. You must also add a short description of the item for security reasons. Write a price you are selling the item for at the bottom of the tag. We take no responsibility if an error occurs when taking a payment from customer if price tags aren't filled as above in neat handwriting. It is also advisable to write your initials at the back of the price tags for identification. Price tags and safety pins are given as a complimentary starter kit (1 x per booking). Make sure you pick them up well in advance before your rack rental commencing. You are more than welcome to use your own tags as well. Price tags are to be attached to the label of the garment located on the back neck. If you have shoes or handbags etc. attach the tags anywhere where they can be easily seen.

  • PRICING GUIDELINE: $5-$10 for t-shirts, $10-$15 for blouses, $15-$25 for dresses, $30-$40 for jackets/coats depending on brands. If brand new items with tags -70% of the original price is recommended. *For security reasons please write a new tag if you discount any items*

  • STRICTLY NOTHING ON FLOORS OR UNDER THE RACKS for fire safety reasons, please. If anything is found placed on the floor they will be removed and can be claimed from behind the till. If unsure what this means, please talk to a member of staff.

      DURING YOUR RACK RENTAL:

  • Please come in every few days to refill your rack if you can. It is also up to the stall holder to look after the rack (tidying up etc.).

  • If you want to know how your sales are going, we prefer that you come in. Our staff members are busy processing sales and helping shoppers, so a visit is strongly encouraged.

      WHEN YOUR RACK RENTAL FINISHES:

  • Racks needs to be emptied on the last day of the rental agreement finishing.  In case the stall holder is unable to come and collect the items you must organize alternative ways for the unsold items to be picked up. There is an additional charge of $40 per day if the items are not picked on the day of your rack rental finishing. It is up to the stall holder to remember the starting and finishing dates. If the clothes are not collected within 7 days of rack rental finishing they will become a property of Mekko Market & Café and will be disposed at our discretion.

  • Hangers are strictly to be left at the racks when finishing your rack rental.

  • When packing away your clothes please do so carefully by checking each price tag to make sure they belong to you. Also check the box for ‘items with lost price tags’ and the fitting room rack so that nothing is left behind.

  • If you hired security tags request a member of the staff to take them off before going through the gates.

  • IMPORTANT-Make sure both yourself and a staff member count your tickets for total sales (tickets must be counted twice to eliminate any errors). When both parties agree to get the same total amount, a signature is needed from the stall holder to confirm that the tickets were counted twice.

  • We aim to pay the profits within 5-7 working days after your rack rental finishes to the stall holders nominated bank account. We take no responsibility if a stall holder has provided incorrect account details by mistake. STRICTLY NO CASH PAYMENTS.